Only stayed one night very nice
Absolutely fabulous hotel staff very friendly.
Apartamentos bem funcionais e com uma boa piscina interior e exterior. Vista para a piscina exterior , mini-golf e para um parque que fica adjacente á propriedade.
Clean apartments, staff very welcome and friendly, lovely pool area and mini golf
Ondamar is a brilliant hotel have stayed here about 10 times everything about the hotel is outstanding
Bom hotel bem localizado com todos os serviços.. Incluindo mini mercado… Onde vai encontrar uns sabonetes de 125 grs Orgânicos 100% vegetais.. Uma maravilha… Go Green
Check it out ..new town alberfira
Lovely place, staff were helpful, rooms need updating.
O melhor hotel de luxo de sempre
Very clean nice hotel
Super, bonne ambiance. Bon petit golf
So relaxed, great, friendly staff and good facilities
Commitment to your Personal Data Privacy
For the purposes of this policy, Personal Data are all and any information that may be used to identify directly or indirectly an individual whether separately or together. Information gathered is usually name, address, telephone number and e-mail address.
The application of the principles described in this document does not exempt the use of complementary Information Security measures for the protection of your Personal Data. INTERLUXHOTEL – Gestão Hoteleira, Lda stays committed to protecting the privacy, confidentiality and security of your Personal Data and this obligation extends to all its employees and suppliers who deal with such data.
We want is what is best for our users. In case of doubt or question about how we manage your Personal Data, please contact our Data Protection Officer.
Information gathered by us and how we use it
We need some of your Personal Data so we can provide our services. However, all Personal Data collection points will inform you clearly and explicitly about the purpose for which those Personal Data are being collected. This way, we guarantee that such information will not be processed for any purposes other than the purposes described. We will not be able to provide you with our services if you do not give us your Personal Data.
Types of Information Gathered
We may collect the following types of information that may or may not contain Personal Data:
- Information given by users (including contact details): we may collect any and all Personal data sent by you via one of our collection points. For instance, we may access your name, telephone number, e-mail address, postal address, invoicing details, user account details, etc.;
- Financial information: invoicing details and information about purchases made at the websites (e.g. Taxpayer identification number); and
- Academic and professional information: information concerning social and recruitment activities (e.g. Name, postal address, contacts, employer name, current position, education, profession, curriculum vitae).
We may also gather information that are not directly or indirectly connected to you and that may be aggregate or anonymised. This information is gathered aiming at providing improved user experience.
Use of Personal Data
In short, we use the information gathered to offer our services and ensure our compliance with applicable laws and regulations. By using our services/products available at the websites, you are accepting our processing of your Personal Data and disclosure of such data to external entities for the purposes established herein.
In this sense, we may use your Personal Data for the purposes below:
- Supply, processing, maintenance, improvement and development of products/services via our websites, namely concerning product purchase and magazine subscription;
- Processing of purchase requests or sales services;
- Apartment booking;
- Provision of information like services/products updates, events, among others;
- Marketing-related activities, like sending of materials and promotional marketing campaigns;
- Management of contests and granting of prizes;
- Analysis and development of statistical data about the use of our services/products;
- Gathering your feedback to help us improve our services;
- Recruitment activities; and
- Storage and retention of information required to respond to our legal obligations.
Personal Data of minors
We believe parents or legal tutors are responsible for controlling the use of our services by a minor under their custody. We do not gather personal information of minors or send advertising materials to them.
In case a legal tutor has motives to believe a minor has provided us with their Personal Data without their tutor’s consent, the latter should contact us to ensure those Data are removed and the minor has their access to all applicable services cancelled.
For communication purposes, we can use your name and e-mail address to send you direct marketing materials concerning our goods and services that we supply. We will use your Personal Data for purposes of direct marketing only after we get your explicit prior consent.
In this sense, you have the clear and objective right to oppose to the use of these Personal Data. You can exercise this right by presenting a separate consent. If you do not want to receive a given type of e-mails you can cancel those e-mails via the available mechanism.
There will be no Personal Data transfer to external entities for them to use them in their direct marketing activities.
Cookies are small text fragments that are sent by the websites you visit. These are stored in your computer by your browser and retain only your preference details. They do not keep your Personal Data.
Cookies help your websites memorise information about your visit, like your favourite idiom and other settings, thereby allowing a quicker, more effective browsing by eliminating the need to enter the same information repeatedly. This can make your next visit easier and help our websites become more useful to you.
We further inform you that all browsers allow you to accept, deny or delete cookies, namely by selecting the corresponding settings in your browser. You may select your cookies settings in your browser. Please be aware that by disabling cookies you may be preventing some services from working properly that could affect browsing in our websites either partially or totally.
Sharing your Personal Data
We do not sell Personal Data to external entities. We may however share your Personal Data occasionally to provide you with the services/products you have requested.
INTERLUXHOTEL – Gestão Hoteleira, Lda is part of an economic group of companies. Your express consent allows us to disclose your Personal Data to any company of this group. Aiming at providing and improving requested services.
We undertake to take all required and proper organisational and technical measures to ensure the security of your Personal Data during the sharing process.
If any of these companies is subject to a merger, acquisition or asset sale, in whole or in part, we undertake to notify you by informing you on property changes and by enquiring you about your choices as to your Personal Data.
We may need to disclose your Personal Data to third parties to be able to provide you with our services. However, we will only share your Personal Data with your consent.
In case your Personal Data is shared with any external entity, we will be careful to specify in the contract that this external entity will be subject to the practices and obligations described in this policy and to the legislation in force on date of collection, processing and storage of your Personal data.
We are obliged to disclose your Personal Data without any additional consent whenever required by the applicable law.
Sharing without consent
We may share anonymous and statistic aggregated information with external entities for commercial purposes (e.g. website advertisements). We may also share trends about the general use of our services/products, such as the number of clients within certain demographic groups that have purchased certain flights or made certain transactions or routes.
Outside the European Union
In case we need to transfer your Personal Data to outside your jurisdiction, whether to our companies or to external entities, we will do it with your consent and by complying with applicable laws, namely to countries deemed adequate by the European Commission. We will specifically ensure that all transfers will have all adequate safeguards in place.
Our security measures
We are committed to ensure that your Personal Data in our custody remain safe. In this sense, to avoid unauthorised access, disclosure or similar threats, we have implemented physical, electronic and management procedures to protect your Personal Data that we gather via our websites. This way, we will make all reasonable efforts to keep your Personal Data secure.
To guarantee communication confidentiality and integrity. All Personal Data are naturally stored in secure, protected servers in controlled facilities.
To ensure all security levels, your Personal Data will be classified based on their importance and sensitivity for adequate security levels. We also make sure our employees and external entities that may access your Personal Data are subject to strict contractual confidentiality obligations and that they may be held accountable if they do not comply with such obligations. We also ensure special access controls for Personal Data stored in cloud-based services.
We undertake to review our Personal Data collection, storage and processing practices regularly, including our physical security measures to protect your Personal Data and our resources against any unauthorised access and use.
Although we take all possible measures to protect your Personal Data, using the Internet is not totally safe, by default. This is why we cannot guarantee the security or integrity of any information transferred from/to users by the Internet.
In case of violation of privacy of your Personal Data, we undertake to let you and the supervisory authority know and to comply with all legal and regulatory requirements, namely the GDPR.
Responsibility of Use
We will need your help to make sure our security mechanisms function properly. This way, you are also responsible for protecting your Personal Data by adopting a behaviour that leads to minimal exposure to information loss or theft.
We recommend you do not disclose your login password or account details to anybody unless that person is authorised by you. Whenever you log into one of the INTERLUXHOTEL – Gestão Hoteleira, Lda websites, especially using someone else’s computer or public Internet terminals, you should log out from your account at the end of your session. We cannot be held responsible for security breaches caused by accesses of third parties to your Personal Data that were caused by your carelessness.
Notwithstanding the above, you should notify INTERLUXHOTEL – Gestão Hoteleira, Lda websites immediately whenever your account is used by unauthorised users or whenever you detect any other security or privacy breach.
Our retention policy
Your Personal Data will be kept for as long as required for us to comply with the purpose for which those Data were collected, except in the cases that extended retention periods are required or allowed by law.
We will delete or anonymise your Personal Data as soon as the purpose for which they were collected becomes invalid, in order to prevent your identification.
If there is an additional processing for purposes of public interest, scientific or historical research or statistics, pursuant to the legislation and regulations in force, then your Personal Data may be kept even if this processing is not compatible with the original purpose.
Have control over your Personal Data
According to the GDPR, you may access, update, rectify eliminate or limit the processing of your Personal Data.
Data subjects’ rights
In this sense, you may exercise your right of access and/ rectification of any of your Personal Data held by us. If your request it, we can also send you a copy of your Personal Data collected and processed by us in a structured, machine readable format so you can exercise your right to portability. INTERLUXHOTEL – Gestão Hoteleira, Lda may charge a reasonable fee based on actual administrative costs and pursuant to the provisions of the applicable data protection laws for any additional request.
In case you want to delete your Personal Data, we will analyse your motives for this elimination and will take all reasonable measures, including technical measures, to ensure secure elimination, provided these reasons are described under the GDPR.
You can also limit our processing of your Personal Data. We will also consider your reasons to limit our processing. If those are described under the GDPR, then we will only collect and process your Personal Data under the circumstances applicable to such Regulation and will inform you before this limitation of processing is implemented.
We also guarantee that you will be able to decide whether you want to be subject to a decision that is exclusively based on automated processing that may include profiling.
Requests above should be sent to the Data Protection Officer and will be executed only after identity confirmation. We undertake to get back at you within the period defined by the GDPR.
You can withdraw your consent concerning any of the processing purposes we disclosed to you when collecting your Personal Data. Similarly to the requests above, we undertake to process your request within a reasonable period from the date of request and pursuant to the GDPR. We will not gather Personal Data from that moment on until we obtain a new consent. However, you should know that by withdrawing your consent you may be preventing us from providing you with our services/products.
Services and websites of third parties
Our websites, products, applications and services may contain links to other third-party websites, products and services. Our products and services may also use or provide third-party services.
Information gathered by third parties are governed by their respective privacy policies. This way, we recommend you get informed about their privacy practices.
INTERLUXHOTEL – Gestão Hoteleira, Lda
Rua da Impala, nº 33 A
Abrunheira, São Pedro Penaferrim